COVID-19 UPDATE

Dear guests,

 Firstly, we want send you our best wishes in these uncertain times and hope you and your loved ones are safe. We are reaching out to tell you a bit about the current situation in Iceland and what we are doing at Hotel Aldan, Hotel Snæfell and The School to support you and your travel plans to Seyðisfjördur.

Current status in Iceland

In Iceland we have managed to fight back and „flatten the curve“ with only 2 new Covid cases in the last week. Almost 10% of the nation has been through quarantine and 17% been tested. Icelanders are following the guidelines of our strong health care system and the size and density of the population helps bring the contagion down, with only 3,5 people per km2.

The 15th of June the government plans to open up and are cancelling the rules of a 14 days quarantine when arriving from abroad but testing people for Covid on arrival.

More info: https://www.covid.is/english

We are looking forward welcoming you

We are a family run company that since 2003 has renovated old historical buildings and been able to give those houses a new role serving our guests with food and offering lodging with a personal and historical twist. Besides having our hotels and apartments open we will also open up our restaurants this summer. Aldan restaurant and café will be open all days serving breakfast, dish of the day, Icelandic Tapas and drinks. Our well received sushi restaurant; Norð-Austur, will also be offering Sushi and Japanese dishes made from the best ingredients the region has to offer – from the middle of June and at least 4 days a week.

Your travel flexibility

For travellers affected by international travel restrictions we are making additional adjustments to our individual booking policies to give you extra peace of mind.

Flexible / refundable bookings:

  • If you need to modify the travel dates, you should be able to do that through your channel/booking engine or their service centers (Booking.com, Expedia.com etc.). You are also welcome to contact us via booking@hotelaldan.is or through the booking page. 
  • If you need to cancel your booking, please do so via the channel you have used in accordance to booking policies. (Booking.com, Expedia.com etc.)

Non-refundable bookings:

  • If you need to modify your travel dates and know when you want to travel, please contact us via the booking page and we will gladly assist you in booking a new date.
  • If you prefer, you can cancel your reservation on the booking page before the 1st of June 2020, but you will not be refunded. When you have done that, please send us an email to booking@hotelaldan.is and we will send you a voucher for the charged amount which you can use in all our premises. Voucher will be valid until end of May 2023.

Whether you are travelling now or in the future, we are happy to welcome you in our hotels and would appreciate hearing from you soon, either with a confirmation of your booking or changing dates, as listed above.

Covid safety measures 

We will of course follow the guidelines from our Directorate of Health including keeping 2m physical distance between tables, provide access to hand sanitizer in our premises, disinfect all tables and surfaces regularly, advise regular hand wash with soap etc. 

More info here: https://www.covid.is/what-we-advise

Please contact us for further information

We are looking forward hearing from you and hopefully welcoming you either as planned this summer or in the near future.

Love and warm wishes from Seyðisfjörður, East of Iceland

The team of Hotel Aldan

www.hotelaldan.is